QTerminals has aggressive targets supported by a strategy and global operating standards that ensure our business remains an industry leader in safety performance.

QTerminals has Global Operational Standards - Safety (GOSS) for the management of safe efficient operations. In addition to protecting our workforce, effectively managing safety risks supports our reputation, improves financial returns, strengthens stakeholder confidence, and increases our competitive advantage.

These standards assist all managers in delivering on our expectations to protect: our people, our property and equipment, our customers and their cargo, our business partners, and the community. They form part of an overall safety management framework for our facilities to align their local safety processes.

Safety in practice

In this short film, Head of Safety at QTerminals Callao, Peru, explains how he's transferring our Safety Standards into daily operations.

Core Elements

The framework contains four core elements that drive improved performance by assisting managers to focus on business-critical issues.

Operational Risks

We have identified five common fatality-potential risks: transportation, Suspended Loads and Lifting, working at heights, Stored Energy and Control of Contractors. To eliminate fatalities, we have established minimum controls in each of these five critical areas known as the Fatal 5.

Leadership & Culture

Overcoming the difficulties and obstacles to achieving a safety performance takes a great deal of effort from our senior and line managers. This element of the strategy develops and promotes active safety leadership and empowerment through accountability.


QTerminals places great importance on port and cargo security. We actively engage with national and international law enforcement agencies and make every effort to reduce risks and address threats to the global supply chain.

Our marine terminals cooperate with U.S., European Union and other national agencies, customers, suppliers and local port authorities to apply a global, multi-layered risk-based approach to security. The risk-based approach enables us to respond to changing risk patterns in the global supply chain.

Security measures in effect

  • Customs – Trade Partnership Against Terrorism (C-TPAT); QTerminals has been a signatory since 2004 as part of the A.P. Moller-Maersk Group.
  • Container Security Initiative (CSI); QTerminals has actively participated in cooperation with the Megaports project with the U.S. Department of Energy and Customs Border Protection agency (CBP).
  • Secure Freight Initiative (SFI); this program includes the stipulation that ship lines are required to submit advance cargo information for U.S.-bound vessels no later than 24 hours before the cargo is laden aboard the vessel at a foreign port as well as the 10+2 data reporting requirements, a CBP regulation that requires importers and vessel operating carriers to provide additional advance trade data to CBP pursuant to Section 203 of the SAFE Port Act of 2006 and section 343(a) of the Trade Act of 2002, as amended by the Maritime Transportation Security Act of 2002, for non-bulk cargo shipments arriving into the United States by vessel.
  • Container Scanning is now available at more than half of all QTerminals’ facility locations.
  • International Ship and Port Facility Security (ISPS) Certification: All QTerminals port facilities are certified.
  • Applied Economic Operator (AEO) Certification: Two of our European terminals. Rotterdam and Zeebrugge, have recently been certified to AEO standards, which are the highest security standard within EU.

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